Automated messaging solutions can be used to communicate
with customers or employees. Any critical or non critical information
that can facilitate the business could be sent directly to the target
Mobile phone in the form of an SMS Alert. A simple example would be
a retail head receiving the day's total sales on his mobile, from his
n number of branches, at the end of the day. The complete system can
be automated to achieve this by using VectraMind systems.
The messaging solutions can be used by varied industries, below are
a few industry types and the kind of data they can share with their
customers or employees through SMS alerts.
VectraMind's Enterprise Messaging Solutions for large and medium organisations
offers APIs for integration with their existing corporate softwares
or websites.
Finance & Banking

VectraMind has proven expertise in the domain and
has quite a few financial institutions using the services.
Information that can be automated to be delivered
through SMS.
- Account Updates
- Loan Approvals
- Transaction details
- Payment Reminder Alerts
- Security Alerts
- Branches & ATM location information
- Offers & promotions
Retail

VectraMind is proud to be associated as a mobility
partner for most leading retailers in the UAE.
Some Information and activities that
can be carried out through SMS.
- Alerts thanking the customer for their purchase at the store
- Important Announcements to the store staff
- Send Updates on offers & promotions to the customers
- Conduct SMS based promotions
- Updating customers on status of their repairs
- Send end of the day sales to the retail managers/co-ordinators
- Conduct SMS based surveys with the customers
Airline

Vital information an Airline can share with
their customers via SMS.
- Flight Delays
- Cancellations
- Booking status
- PNR number and Itinerary
Vital information customer can seek from the airline
via SMS.
- Flight Status
- Itinerary
- Check-IN through Mobile
- Flight timings
Healthcare

- Send registration details
- Send confirmation on appointments
- Inform status of medical reports for collection
- Reminders for every check-up routine
Hospitality

- Send confirmations on hotel bookings
- Alert staff on various critical/non-critical
activities
- Notification on special events
- Promote special discounts/ offers
Educational Institutions

- Send term results
- Update parents with prior information on school closures
- Fees Payment reminders
- Any delays or issues with school bus service
- Schedule meeting with the parents.
Real Estate

- Promotional campaigns
- Reminders to tenants on overdue payments
- Customer can check the availability & cost of a particular
property
- Call back request scheduling by customers
- Important information to be shared with the employees