Products & Services

Vectramind helps you realize the true potential of your mobile messaging strategy by offering the right mix of products and services unique to your business.

Our Products & Services

Vectramind's Synapse Mobile Communications Suite offers the entire product line up from traditional A2P SMS to varied forms of OTT messaging.

SMS

Dynamically Send, Receive & Enhance Text Message Campaigns.

Verification

Accurately verify large volumes of mobile phone subscribers on the fly, while planning your broadcasts.

Authentication

Secure sensitive transactions with an additional 2 Factor authentication.

Analytics

Study, query the statistics of messages being processed, across a range of different parameters.

Push Notifications

Increase engagement with your APP users and drive conversions with Push Notifications.

In App Chat

Engage enterprises and customers in real time conversations over a rich interactive chat interface over an app ecosystem.

Voice & Video

Embed into the mobile App ecosystem to improve customer engagement with customer care, sales or support departments.

HIPAA compliant HL7 Messaging

Enable secure text messaging from any healthcare interface regardless of data standard or protocol.

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SMS

Dynamically Send, Receive & Enhance Text Message Campaigns.

SMS have withstood the changing nature of mobile handsets OS to be the most reliable form of message dissemination. Vectramind’s customized A2P solutions now enable you to capitalize on SMS to reach your target audience

Enrich the SMS experience

Personalize the messaging experience for the recipient with the effective use of URLs, foreign languages (through UNICODE), customizable multiple Sender IDs and usage of dynamic content by importing database files or using APIs.

Bandwidth management

Maximize outgoing throughput while smartly managing messages based on varied priority levels. Vectramind’s Synapse platform is capable of broadcasting an average of 100,000 messages per hour.

Revenue Generation

Generate revenues indirectly through well-tailored marketing campaigns, and directly too with premium short codes based solutions.

Easy Administration and UI experience

Smartly manage and schedule customized SMS broadcasts with a dedicated role based user account.

Easy 2-Way Interaction

Exchange 2 way SMS with customers, to liven the communication process.

Low Latency

Ensure timely delivery of messages aided by our “0” hop connectivity.

Verification

Accurately verify large volumes of mobile phone subscribers on the fly, while planning your broadcasts.

More predictability….. Less risks. Less spam. Less hassles.

Access real time subscriber status to offer a seamless user experience. Improve the outcomes of your messaging broadcasts by predetermining mobile numbers using HLR lookups and cell status’ like:

  • Invalid number
  • Switched off handsets
  • Roaming
  • Temporary Errors
  • Ported status

Authentication

Secure sensitive transactions with an additional 2 Factor authentication. Synapse’s Authentication feature protects enterprises and end-users against fraudulent practices and optimizes business processes like download, digital purchase, online transactions and coupon redemptions.

Authenticate over :



Voice

Email

SMS

Soft token

Location lookup


Analytics

Identifying trends and making informed business decisions based on data driven insights is crucial keep delivering better offerings and experiences to your customers.

Vectramind’s Synapse platform enables you to study, query the statistics of messages being processed, across a range of different parameters.

In-depth analytical insights

Perform a variety of querying options across a range of parameters like content matter, time stamp, message status, statistical counts ….. and a lot more.

Moreover, data export options into spreadsheets enables you to further study using custom analytical techniques.

Easy Administration

Use custom graphical dashboards to administer and monitor messages being processed. You can even compare different variables across benchmarks graphically.

Push Notifications

Increase engagement with your APP users and drive conversions with Push Notifications. Push valuable and relevant updates to customers, even when the app is closed through a banner, alert, badge or sounds.

Deliver location relevant experiences

Synergies between localization and push notifications can be achieved to further enhance physical retail experiences. Retailers can leverage on App enabled Location/ GPS features to determine when a customer last visited a store or when a customer is nearby, to Push out relevant offerings through notifications.

Contextual customer experience

Send relevant shipping notifications, cart reminders, new product alerts, and social media promotions through mobile apps to keep the customer engaged with the App periodically.

In App Chat

Engage enterprises and customers in real time conversations over a rich interactive chat interface over an app ecosystem.

More than just a messenger

Eliminate the need for separate messaging apps by integrating In App Chat with the existing mobile App.

Avoid communication barriers

Ease the communication experience with customers by chatting over a friendly, rich interface embedded within the existing App…. Just like chatting with friends.

Track message status in real time

Through a seamless chat interface, enterprises can derive greater visibility on delivery and read receipt notifications.

Comprehensive customer service

Leverage In App Chat to deliver a greater customer service experience by facilitating broader ancillary functions like file transfer, location based communication, payment gateway integration.

Voice & Video

Embed voice and video call into the mobile App ecosystem to improve customer engagement with customer care, sales or support departments.

Create memorable moments

Deliver a compelling audio visual communication experience by sales personnel to improve productivity and effectiveness of your sales and service channels.

Time utility

Improve agent productivity by making first level trouble shooting easy over video calls and avoid unnecessary travel.

HIPAA compliant HL7 Messaging

SEAMLESS INTEGRATION OF HEALTHCARE MESSAGING

Vectramind provides the most innovative and secure HIPAA compliant HL7 based text messaging service which allows you to achieve operational excellence, patient satisfaction, clinician efficiency.

Our HL7 integration engine allows you to integrate with EHR’s, billing systems, health authorities and any other healthcare applications. It’s the only tool your need to trigger secure text messages from any healthcare interface.