Stickier relationships start here.

Synapse is a cloud communications platform empowering stronger, more consistent customer connections.





Synapse is a cloud communications platform empowering stronger, more consistent customer connections.

The secret to building customer loyalty isn’t so secret anymore. Enterprises across industries and around the world have discovered that frequent, relevant messages sent direct-to-consumer can bridge gaps, build connections, and deepen engagement. The result? Stickier, more sustainable customer relationships across and beyond your existing reach.

Even still, many enterprises’ communication initiatives fall short. Messages lag, lack consistency, and fail to generate—or maintain—the capacity and quality of connections they’re capable of.

If you're one of these enterprises, the next step is simple: it’s time to turn to a new solution—one that syncs with your business strategy—and speaks your customer’s language.

Leading technology for lasting loyalty.

Synapse is a leading, omni-channel communication platform enabling consumer messaging at speed and scale. From text to email, WeChat to Whatsapp, and push notifications to automated alerts, Synapse meets consumers where they are to take your communications—and your customer connections—further.

The four steps of Synapse

Personalize.

Customize the sender IDs that Synapse will send and receive your enterprise’s SMS messages through.

Engage.

Enable push and pull SMS for seamless two-way communication with any prospect or customer, anywhere.

Track.

View campaign results and messaging data analytics, and associated insights through a real-time dashboard.

Share.

Share analytics reports across the enterprise with drag-and-drop ease.

Ramp up reach rates—and returns.

Synapse streamlines SMS efficiency, productivity, and profitability.

Increase consumer interactions.
Communicate with exponentially more prospects and customers—expanding enterprise reach from day one.
Minimize missed connections.
Enable automated notifications and updates that keep customers up to speed and on schedule.
Reduce manual support costs.
Allow your employees to spend less time and attention on tedious tasks, while sending more messages in less time—without ever once switching windows or applications.

Industries we serve

Step inside the Synapse system...

Proprietary software.

Proprietary software send 10,000 messages per second through an application that bypasses the problems of every other third-party product on the market—and see the Synapse difference.


Automation capabilities.

Automation capabilities create, manage, schedule, and trigger message templates to specific customer segments


Flexible and reliable.

Flexible and reliable. Send SMS messages across the globe in a range of different languages—all with the confidence that Synapse will never miss a message or lose a number.


Deeply customizable.

Deeply customizable synapse isn’t an off-the-shelf, out-of-the-box solution. You tailor it to fit your specific business needs, structure, and network. That’s part of what makes it so powerful.


Seamless integrations

Seamless integrations use the platform’s open APIs to integrate Synapse with your existing systems, or deploy it entirely via the web-based app.

Integrate and elevate

Here’s a snapshot of the Synapse partner and integration suite.

Channels

SMS Text, email, Push Notifications, Whatsapp, Facebook Messenger, WeChat, Telegram, and more.

Partners

AINQA, Cerner, Etisalat, Oredoo, SAP, Mobile, Sinch, Facebook Whatsapp, and more.

Integrations

Cerner Millennium EMR, Intersystems Track care, ISH Med, Oracle Responsys, Salesforce, SAP Hybris, SAP ERP, MS Dynamics, Google FCM, TIBCO, and more.

The Synapse reach...

800+
Clients worldwide
2B+
customer notifications per year
30+
major global partners, communication channels, and integrations

Safe, secure, and supported.

Vectramind is an ISO-certified company that guarantees data integrity, security, and 24/7 support services.

Spread your message, smarter.

Get started with Synapse today.

Take the first step towards adapting and evolving

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